Organizational models for the flexible management of hospitals

Maria Luisa Del Gatto, Marzia Morena, Tommaso Truppi


Italian hospitals are adopting the private-sector approach, which means that they tend to work towards improving their service offerings and rationalizing health-care spending by introducing new organizational models for the management and control of "non-healthcare" activities, outsourcing them to specialized subjects if need be. This paper identifies four solutions that correspond to different organizational models for service management on the basis of progressive outsourcing levels/degrees. The proposed models are analyzed according to the SWOT Analysis logics that evaluates the Strengths, the Weaknesses, the Opportunities and the Threats of a project or for an organization.


Facility management; Outsourcing; Management flexibility; Organizational models; Management of hospitals

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